Planning, Design, Implementation and Operation Services
The Costas Group, Inc., is an industry leader in assisting governments with enhancing service delivery through improving government call center operations and designing state of the art emergency operations command centers.
We have provided call center planning and design services to several of the largest jurisdictions in the U.S. Our consultants are among the industry's most experienced in planning and implementing call centers and conducting requirements analysis for video camera networks, command centers and related communications needs.