Emergency Communications Center Operations
We are also familiar with the operation and technology of E-9-1-1 centers and Emergency Operations Centers (EOC). Our firm is currently working in New York City, Fairfax County, VA on large E-9-1-1 improvement projects impacting all aspects of E-9-1-1 services to include: facilities, staffing, communications, applications, operations and funding. Our firm is familiar with the key technical elements of public safety communications technology and operations. We have prepared requirements and procurement documentation, and supported negotiations for new E-9-1-1 telecommunications systems and equipment in New York City and Washington, DC. We have also provided project management oversight to the implementation and testing of the network and the Customer Premise Equipment (CPE) in Washington, DC and recently started in New York City. We are familiar with logging and recording, radio and CAD requirements development, procurement, implementation, operations and maintenance in multiple jurisdictions.